PT Faasri Utama Sakti provide Seat Manage Service consisting as the following services:
PT Faasri Utama Sakti provides Service Desk as a single point of contact for IT users to get help or request services such as installation of hardware and software, new access to network or applications, a solution to problems, etc. Service Desk logs the call and attempts to solve the call on the spot, otherwise escalates the call to technical support.
Technical Support personnel is 2nd layer support that will troubleshoot the problem unresolved by the Service Desk.
PT Faasri Utama Sakti also provides Self Service User Portal with Integrated Service Ticket Creation and Tracking Tools.
Jl. Raya Gading Indah no.8 Kav. A4 - A5 Kelapa Gading, Jakarta 14240, Indonesia